Customer Service Support For Fema Travel Card
Travel Card Client Support Line
Cardholder and General Inquiries, please reach out to the FEMA Travel Card Client Support during regular business hours 8:00 a.m. – 5:00 p.m. M-F .
Contact: 540-504-1900
Travel Card Assistance
For immediate assistance with a travel card issue during evenings, weekends, or holidays:
Contact Citibanks 24/7 Customer Service Team at 800-790-7206.
Citibank Customer Service can assist cardholders with most emergency issues including:
- Other critical issues that require immediate action to ensure you remain travel ready.
Travel Card Online Access
Manage your Travel Card account online with CitiManager.
Citibank’s online account management system, provides cardholders with a single point of access to view:
- Statements online
City Pair Program Benefits
CPP offers government travelers extra features and flexibility when planning official travel, in addition to maintaining deep program discounts. These include:
- Fully refundable tickets.
- No change fees or cancellation penalties.
- Stable prices which enables accurate travel budgeting.
- No blackout dates.
- Fares priced on one-way routes, permitting agencies to plan multiple destinations.
Heres What You Can Do With Concur Travel
Simplify public sector travel with our mobile app
Make travel planning, itinerary management, and expense reporting easier for on-the-go employees.
Gain visibility and take control of travel booking
Concur Travel consolidates all travel spend data so you can see where every penny goes, no matter where public sector employees book travel.
Enforce policy compliance and regulations with Concur Request
Enforce policy regulations with a customizable travel-planning process that lets you approve, reject, and request changes with pre-trip authorization.
Automate processes and stop chasing paper receipts
Electronic receipts from airlines, hotels, car-rental companies, and taxis integrate directly with Concur Expense, pre-populating itemized charges into expense reports.
Manage your travel program efficiently
Integrate travel data from multiple sources to see every travel dollar spent and consolidate your travel, ERP, invoice, and card data to eliminate manual processes.
Leverage accurate data to make informed decisions
Gain complete insight into travel spending, track key performance indicators , and monitor trends for audits and transparent reporting.
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Sap Business Technology Platform
SAP Business Technology Platform, formerly known as SAP Cloud Platform , is SAP’s platform-as-a-service that is used to deliver in-memory capabilities and microservices for building and extending, mobile-enabled cloud applications. The infrastructure is offered through a global network of SAP-managed data centers. SAP Cloud Platform is an open platform-as-a-service, which includes the in-memory SAP HANA database management system, connects to both on-premises and cloud-based systems running SAP or other third-party software, and relies on open standards, like Java, JavaScript, Node.js, and Cloud Foundry for integration options.
SAP Cloud Platform is promoted to build and extend business applications with rapid innovation cycles. SAP and Apple Inc. partnered to develop mobile applications on iOS using cloud-based software development kits for the SAP Cloud Platform.
SAP Cloud Platform is based on open source technology, developed and supported in partnership with SUSE. The company is also in partnership with Cloud Foundry for a beta offering of SAP Cloud Platform that enables customers to test out and give feedback for the functionalities coming with Cloud Foundry. For ABAP developers, the BTP is made available through Embedded Steampunk. For business users, a no code approach known as SAP AppGyver is available.
As part of the “RISE with SAP” program, the SCP was renamed as SAP Business Technology Platform .
Enhance Services For Concurgov
SAP Concur offers additional services, trainings, and support that can be tailored to our customers needs and help federal agencies get the most from their travel and expense management program. These enhanced solutions include:
- Intelligent Audit: Let our team of professional auditors review every expense claim for accuracy and help your agency meet mandated compliance regulations
- Tier 1 Support Services for Incident and Support Management: Inbound contact center, outbound customer callback, interactive voice response system, web portal, live web chat, and email
- Administration Services: Program and configuration administration, system administration, user support, reporting services, and document preparation
- Customized Training Solutions: Choose from a wide range of customized training packages that can be delivered on site or online to satisfy your agencys needs
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Put Employees And Business Goals At The Center Of Your Travel Program
Whether your business travel program is managed, unmanaged, or somewhere in between, SAP Concur solutions and our extensive network of travel suppliers can help you create an automated, integrated travel system that will help you achieve travel and expense goals no matter what they are.
- Capture travel data, no matter where its booked
- See consolidated travel data on a single dashboard
- Easily book air, rail, hotel, and car using one online booking tool
- Make policy compliance easy for employees
- Give employees the freedom to book travel on their own
Who Do I Call For Help Booking Travel
Please reach out to your Company Administrator or Travel Management Company for booking assistance. Alternatively, if your company has User Support Desk, you can reach out to SAP Concur Support via the Support Portal, for assistance using the travel booking tool within SAP Concur. To find out if your company has this service:
If you would like to have someone book travel on your behalf or if your company is serviced directly through your travel agency instead of SAP Concur, please reach out to your Travel Management Company .
Non-User Support Desk customers should contact their internal SAP Concur Administrator or TMC for booking assistance.
Information about how to contact your companys administrator can often, although not always, be found in the Company Notes section of the SAP Concur homepage. If your company uses a TMC, that information may be found there as well.
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Concur Expense: Report Number
The Report Number is a unique6-digit alphanumeric number assigned to each Expense Report. Referring to this number is helpful when contacting the for questions or assistance about a specific Expense Report.
The Report Number can be found in several areas within Expense.
Allegations Of Intellectual Property Theft And Fraud
In 2018, and in an ongoing court battle, Teradata accused SAP of IP theft and fraudulent behaviour. In 2021, in the German weekly news magazine Der Spiegel, additional claims were made of questionable behaviour with regards to SAP’s funding of researchers at the University of Mannheim – who were in effect paid by SAP to investigate competitors technology. In a later article, Der Spiegel magazine maintained that SAP had been neglectful in maintaining strict governance for years.In June 2022 the German business magazine Manager Magazin published an article stating the management style of the leadership might be responsible for an increased compliance risk.
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Indiana Abortion Clinics Reopening After Judge Blocks Ban
INDIANAPOLIS After an Indiana judge on Thursday blocked the states abortion ban from being enforced, phones starting ringing across Indiana abortion clinics, which are preparing to resume the procedure a week after the ban had gone into effect.
People are getting the word that abortion is now legal again, and people are ready to get their health care that they deserve and that they desire, Dr. Katie McHugh, an abortion provider at Womens Med in Indianapolis, told The Associated Press.
Owen County Judge Kelsey Hanlon issued a preliminary injunction against the ban, putting the new law on hold as abortion clinic operators argue in a lawsuit that it violates the state constitution.
Indianas seven abortion clinics were to lose their state licenses under the ban which only permits abortions within its narrow exceptions to take place in hospitals or outpatient surgical centers.
The ban was approved by the states Republican-dominated Legislature on Aug. 5 and signed by GOP Gov. Eric Holcomb. That made Indiana the first state to enact tighter abortion restrictions since the U.S. Supreme Court eliminated federal abortion protections by overturning Roe v. Wade in June.
The judge wrote there is reasonable likelihood that this significant restriction of personal autonomy offends the liberty guarantees of the Indiana Constitution and that the clinics will prevail in the lawsuit. The order prevents the state from enforcing the ban pending a trial on the merits of the lawsuit.
Features Of User Support Desk
24/7 support
Whenever employees want knowledgeable help or quick answers to questions on any aspect of using your SAP Concur solution, User Support Desk is there to assist 24/7.
User support that knows you
Our representatives understand system configurations, the capabilities built around your policies, and supported platforms including mobile devices.
Assistance in multiple languages
SAP Concur support professionals offer assistance in English, Brazilian Portuguese, Spanish, German, French, Italian, Mandarin and Japanese.
Rapid problem resolution
Most issues are resolved on first contact. If a case must be logged, well provide updates and work with other teams across SAP Concur until it’s resolved.
Custom reporting
Get periodic updates of agreed performance indicators, such as opened and resolved support cases, volumes of support contacts, and response time metrics.
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Empower Employees And Take Control At The Same Time
The best travel programs allow travel managers to retain control while also granting employees the freedom to book travel on their own. With SAP Concur solutions and our ecosystem of supplier partners, travel managers can offer technology tools and support that can serve everyones needs.
- Give employees mobile-friendly tools that make it possible to change reservations on the go, share itineraries, and get travel updates
- Base business decisions on accurate, complete, and up-to-date data
- Track traveling employees to meet duty of care responsibilities and keep employees safe
- Help employees make sustainable travel choices
Sap Fioneer And Dediq
On 13 April 2021, SAP announced the formation of the joint venture SAP Fioneer, a dedicated Financial Services Industry Unit between SAP and investment company Dediq GmbH. Dediq GmbH has invested over 500 million euros in the newly formed unit and received an 80 percent share in return. SAP brought its products, organizational units and the sales network into the business and holds 20 percent of the shares.
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Are You Ready To Travel
As travel begins to pick up, the opportunities for face-to-face interaction will lead to innovation and growth, and a welcome return to the connections we previously took for granted. You can search for travel restrictions between countries with our CWT Travel Essentials tool. And read more about returning to business travel on our dedicated page.
Engage Your Conscious Traveler
With a new attitude of awareness for themselves, others and their environment, the expectations and role of business travelers are evolving. By understanding the changed behavior of your travelers, you can create a program that is optimized for your travelers and your business. Get to know the needs of your conscious business travelers and read our experts tips on how to shape your travel program to meet their demands.
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Elevate Your Travel Program With Ctm
Is your travel program delivering savings, efficiency and safety to your business and traveling workforce? Are you leveraging your travel data to negotiate better travel deals and positively influence booking behavior? Do you have complete visibility and control over your travel budget?
If not, its time to elevate your travel program with CTM.
Enforce Compliance And Control Spend Through Better Travel Management
Under the ETS2 contract, federal civilian agencies can see and manage every transaction in the travel process. With complete visibility into travel spend and transactions, ConcurGov allows your agency to:
- Gain transparency and be ready for audits
- Spot and enforce regulatory compliance issues
- Integrate travel spend with other data to analyze transactions
- Capture every travel transaction, no matter where its booked
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What Is Gethuman’s Relationship To Concur
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Concur. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We’ve created these shortcuts and apps to try to help customers like you navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Air Canada or US Postal Service. And as long as you keep sharing it with your friends and loved ones, we’ll keep doing it.
Concur Contact Info
Bullying Claims And Misogyny
In May 2022, multiple claims were made of bullying and sexual harassment within the company, with many cases of unwanted advances by senior male managers on female colleagues. When complaints were made or information made available, HR were found to be unhelpful or hostile. For example, in one case a female employee was groped by a male manager in Sydney while at a company event, but he was never brought to account. In another case, a female employee was sexually targeted by a manager and asked to keep her web camera on during the day. She then complained and was placed under “performance management” – a pre-cursor to being asked to leave the company. Several female executives, including the Co-CEO left the company, adding to concerns that women were negatively treated, despite SAP then hiring several other senior women from Microsoft. One employee claimed she was made redundant because she lobbied for more diversity at SAP.
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